A practical guide to incident leadership: the roles, the framework, and the habits that decide how the bad night goes, in plain English for IT and engineering leaders.
Causal AI vs Generative AI: Which One Actually Finds Your Root Cause?
Two very different kinds of AI in operations. One is fluent, one reasons about cause. Which you trust for a root cause decides whether you fix the incident or a coincidence.
There Is No Agreed Pattern For Running AI Agents Yet
When a real pattern does not exist, a vendor best practice is just their product with a halo on it. Keep a human on the decision until the pattern earns its place.
