Archive

All of our previous posts

newsletter

Metrics & Mayhem | Signal Drop: Your Role Changes Every Hour

Feb 23, 2026

•

5 min read

Metrics & Mayhem | Signal Drop: Your Role Changes Every Hour

One style won't survive pressure. Your job is choosing the right mode at the right moment.

Allan Mann

newsletter

Metrics & Mayhem | Signal Drop: Accountability Is the Job

Feb 16, 2026

•

4 min read

Metrics & Mayhem | Signal Drop: Accountability Is the Job

Blameless doesn’t mean ownerless. Ownership is how incidents stop dragging.

Allan Mann

articles

The Midnight Pager Is Dying. What Replaces It Is Harder.

Feb 15, 2026

•

11 min read

The Midnight Pager Is Dying. What Replaces It Is Harder.

Auto-remediation is replacing the 3 AM scramble. But toil is rising, MTTR is worsening, and the remaining 20% of incidents just got harder.

Allan Mann

articles

One Hundred Outages and Nobody in Charge

Feb 13, 2026

•

7 min read

One Hundred Outages and Nobody in Charge

What 2025's cloud failures revealed about the gap between system speed and leadership visibility

Allan Mann

signal_drop

Feb 8, 2026

•

2 min read

Metrics & Mayhem | Signal Drop: Curate Who You Listen To

A 2 minute note on staying steady in IT Ops by filtering noise and making decisions from truth.

Allan Mann

newsletter

Metrics & Mayhem | Signal Drop: Your Team Mirrors You

Feb 3, 2026

•

3 min read

Metrics & Mayhem | Signal Drop: Your Team Mirrors You

A 2 minute note on the fastest way to improve incident outcomes without adding more dashboards.

Allan Mann

newsletter

Metrics & Mayhem | Signal Drop: The Last Person in the Queue

Jan 27, 2026

•

3 min read

Metrics & Mayhem | Signal Drop: The Last Person in the Queue

The quietest person often has the earliest signal. Inclusion is performance, not politeness

Allan Mann

newsletter

Metrics & Mayhem | Signal Drop: Control Beats Perfection

Jan 20, 2026

•

3 min read

Metrics & Mayhem | Signal Drop: Control Beats Perfection

Outages are the baseline. Resilience is how fast you regain control when it happens.

Allan Mann

signal_drop

Jan 13, 2026

•

4 min read

Metrics & Mayhem | Signal Drop: Did Your Team Actually Hear You?

Three quick checks to stop drift, confusion, and quiet failure.

Allan Mann

Archive

Metrics & Mayhem | Signal Drop: Your Role Changes Every Hour

Metrics & Mayhem | Signal Drop: Accountability Is the Job

The Midnight Pager Is Dying. What Replaces It Is Harder.

One Hundred Outages and Nobody in Charge

Metrics & Mayhem | Signal Drop: Curate Who You Listen To

Metrics & Mayhem | Signal Drop: Your Team Mirrors You

Metrics & Mayhem | Signal Drop: The Last Person in the Queue

Metrics & Mayhem | Signal Drop: Control Beats Perfection

Metrics & Mayhem | Signal Drop: Did Your Team Actually Hear You?

Mastering Observability