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When the number your CFO watches moves, can your team explain why within five minutes? One question, a twenty-minute test to find your own gap, and what to do on Monday.
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25+ years running IT operations and observability across five tier-1 banks and one UAE government, the environments where "it looked fine on the dashboard" ends up in front of a regulator.
Author of Metrics & Mayhem: A CTO's Guide to Observability That Actually Works. Host of the Metrics & Mayhem podcast. Vendor-neutral by construction: no platform reselling, no vendor sponsorship, no referral fees.