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A working companion to Metrics & Mayhem. Five short audits of your own last incident, and the ninety-day plan that comes out of them.
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25+ years running IT operations and observability across five tier-1 banks and one UAE government, the environments where "it looked fine on the dashboard" ends up in front of a regulator.
Author of Metrics & Mayhem: A CTO's Guide to Observability That Actually Works. Host of the Metrics & Mayhem podcast. Vendor-neutral by construction: no platform reselling, no vendor sponsorship, no referral fees.