This website uses cookies
Read our Privacy policy and Terms of use for more information.
Issue 105. What under-instrumenting actually costs you, and how to price yours.
Sep 18, 2026
•
5 min read
Everyone prices the licence. Nobody prices the query log.
Aug 28, 2026
3 min read
Everyone demos the reasoning. Nobody demos what the agent does to your data layer, or what happens when it hits the rate limit mid-incident.
Aug 23, 2026
A practical guide to incident leadership: the roles, the framework, and the habits that decide how the bad night goes, in plain English for IT and engineering leaders.
Jul 26, 2026
6 min read
Good tools answer the question for you, until the one they can't. Keep your curiosity muscle warm on purpose.
Jul 12, 2026
Automation handled the routine and quietly dulled the team. The fix is deliberate reps.
Jul 6, 2026
2 min read
One style won't survive pressure. Your job is choosing the right mode at the right moment.
Jun 30, 2026
You can't promise a quiet launch. You can give the team the bad night in advance. The ten-minute pre-mortem.
Jun 29, 2026
The engineer shouting in the incident channel isn't aggressive; he's afraid. Anger points at fear.
Jun 22, 2026
The dashboard you keep deferring isn't low priority. It's the one you're afraid of. Follow the avoidance.
Jun 15, 2026
Heroism is the polite word for a system that wasn't positioned. Here's the merge-time habit that fixes it.
Jun 8, 2026
Vendors sell autonomous operations. The Bank of England found that 2% of AI use cases run fully autonomously. That gap is correct, and here is how to climb it.
Jun 7, 2026
9 min read
$3.35bn says security and observability are one market. A survey of 506 leaders says the teams aren't. The gap is where this goes wrong.
Jun 3, 2026
4 min read
Jun 1, 2026
Reliability numbers never climb in a straight line. One bad month is not a failed strategy.
May 25, 2026
A short note on standards, drift, and why the line you refuse to cross is often where real leadership begins.
May 18, 2026
Feb 23, 2026
Three lines, under fifteen seconds: context, intent, headline. The structure that makes ops updates land.
Jan 6, 2026